IT Support

Create a modern and secure work environment.
Leave the management of your IT system to us, so you can focus on your business success.

1000
Maintained computers
300+
Maintained servers
100+
Maintained IT Systems
90k
Resolved IT requests
10+
Experts in our IT Team
3
Implemented ISO standards
HSM & IT SUPPORT

One team for all your IT challenges

We specialize in providing top-tier IT support for small and medium-sized businesses, relieving you of concerns related to computers and everything that communicates with, runs on, or connects to them.

Our team is composed of experts and certified professionals across various IT fields. So far, we have successfully resolved over 90,000 requests and implemented hundreds of projects.

Why the HSM team?

We provide a comprehensive “end-to-end” ICT service, ensuring continuous stability and full support of your IT system. We offer consulting, procurement, solution implementation, system maintenance, and user support. Our goal is to help our clients focus more easily and confidently on their core business.

What IT Support include?
  • IT system maintenance
  • Monitoring of network and cloud resources (24/7)
  • Monitoring and maintenance of your computers
  • Monitoring and maintenance of wireless networks (Wi-Fi)
  • Monitoring of uninterruptible power supply systems (UPS)
  • Antivirus system monitoring
  • Monitoring of Microsoft 365 or Google Workspace services
  • Server monitoring and maintenance
  • IT support for user inquiries and requests (helpdesk)
  • Coordination with other IT-related vendors
  • Hardware and software procurement

ISO standards

Quality, security, and efficiency are part of our daily work and now formally confirmed by three ISO certificates.
ISO/IEC 27001
Information security

Information is one of the most valuable assets of any organization. This certificate demonstrates our serious approach to data protection, minimizing the risk of security incidents, and building trust with clients and partners.

ISO 9001
Quality management system

ISO 9001 is the most recognized standard for quality management. With this certification, we ensure consistent client satisfaction, compliance with legal and regulatory requirements, and continuous improvement of our internal processes.

ISO 20000-1
IT service management

Effective, reliable, and high-quality IT services. ISO 20000-1 is essential for organizations aiming to establish a high standard in IT service management and enhance customer satisfaction through structured and measurable processes.

Technologies and partnerships

What our clients say about us

TRITEH d.o.o.

"They're an efficient team that knows what needs to be done to make our system work."

Lobby Food Mood

"Their approach and speed in finding solutions to all our problems are the most impressive part of the partnership."

Presenta Nova d.o.o.

"They responds to our requests quickly and offers the best solutions adapted to our current needs."

Hauska i partner d.o.o.

"Their team of experts was available and flexible, always ready to answer our questions and resolve any concerns."

More from us

  • Cybersecurity
    Today, it is almost impossible to carry out daily activities without the internet. That’s why cybersecurity is becoming one of the key pillars of the digital society. Implementing security measures is not only a legal obligation, but also a key to gaining user trust, ensuring business continuity, and protecting against increasingly common cyber threats. Need help with cybersecurity? Contact our team of experts!

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