Help your customers help themselves
Filling out forms can be a complex process, leading customers to choose more costly in-person channels or abandon the task altogether. Adobe Experience Manager Forms makes things easier by reducing keystrokes and potential for error. By encouraging self service, even on mobile devices, you’ll eliminate expenses and free up resources.
Clear the path to conversion with simple form-filling tools
Use built-in tools to reduce keystrokes and the possibility of errors, and solidify the experience for all devices and individual needs. Rather than authoring multiple forms for different devices and browsers, author one that will be rendered for all.
- Mobile forms. Let your customers open forms while they’re on the go with easy-to-use HTML5 mobile forms.
- Consistency across devices. Offer a consistent experience across devices using responsive design.
- Form prefill. Prefill applications by pulling data from existing customer or social media profiles.
- Error reduction. Automatically validate content and insert help text or videos for individual form fields.
- Form drafts. Allow applicants to save a form and return later to complete it, even on another device.
- Dynamic behavior. Adapt form presentation and content based on user responses.
- Documents of record. Generate a PDF copy of the completed form in a compliant format.