Service Cloud

More efficient and faster support for more satisfied customers and successful business, with Salesforce Service Cloud.

The Service Cloud is the only solution that allows customers to embed service everywhere — within any product, app or experience — to resolve customer issues anywhere, anytime and on any device.

Service Cloud by the numbers





Increase in cost savings
Increase in agent productivity
Faster case resolution time
Increase in customer satisfaction

Close all of your cases fasterProvide smarter self-servicePersonalize customer careDeliver support everywhere
Help your support agents solve customer problems faster by putting the right tools at their fingertips.Give your customers access to the answers they need to solve problems on their own terms and timeline.Get more insight into your customers’ behavior so you can personalize service and predict future needs.Support customers wherever they are — phone, email, social media, apps, or any other channel.

HSM informatika is in IT for decades, and we know and love technology. As a satisfied Salesforce user and Salesforce Consulting Partner we can make your business even better by:

  • Finding the best solutions for you, because each company has their own needs and challenges
  • Tailoring them to suit your needs
  • Empowering your employees in day-to-day usage


By providing overall service, from consulting and sales to implementation and education, we successfully respond to all users’ questions. Contact dedicated and experienced professionals, and get the best value from your CRM solution.

Contact us