More efficient and faster support for more satisfied customers and successful business, with Salesforce Service Cloud.
The Service Cloud is the only solution that allows customers to embed service everywhere — within any product, app or experience — to resolve customer issues anywhere, anytime and on any device.
Service Cloud by the numbers
45% | 47% | 48% | 45% |
Increase in cost savings | Increase in agent productivity | Faster case resolution time | Increase in customer satisfaction |
| Close all of your cases faster | Provide smarter self-service | Personalize customer care | Deliver support everywhere |
| Help your support agents solve customer problems faster by putting the right tools at their fingertips. | Give your customers access to the answers they need to solve problems on their own terms and timeline. | Get more insight into your customers’ behavior so you can personalize service and predict future needs. | Support customers wherever they are — phone, email, social media, apps, or any other channel. |
HSM informatika is in IT for decades, and we know and love technology. As a satisfied Salesforce user and Salesforce Consulting Partner we can make your business even better by:
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